Returns & Exchanges

At Mazer, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space or style, we are here to help with a seamless return or exchange process.

1

Initiate Your Request

Log into your Mazer account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided by our support team to your box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned furniture, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing